GDPR Information

Last updated: August 2024

This page provides information for visitors from the European Economic Area (EEA) and United Kingdom regarding how Ridge Eagle processes personal data in compliance with the General Data Protection Regulation (GDPR).

Data Controller

Ridge Eagle is the data controller responsible for your personal data. Our contact details are:

Ridge Eagle
47 Timber Lane
Collingwood VIC 3066
Australia

Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
• Contract: Where processing is necessary for the performance of a contract with you, such as providing quotes and delivering furniture.
• Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our services and website functionality, provided these interests do not override your fundamental rights.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation.

Your Rights Under GDPR

If you are located in the EEA or UK, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data where we are relying on legitimate interests as the legal basis, and there is something about your particular situation which makes you want to object.

Right to Withdraw Consent

Where we are relying on consent as the legal basis for processing, you have the right to withdraw that consent at any time.

International Data Transfers

As we are based in Australia, personal data collected from EEA or UK visitors will be transferred to and processed in Australia. Australia has been recognised by the European Commission as providing an adequate level of data protection.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. The criteria used to determine retention periods include:

• The nature and sensitivity of the data
• The purposes for which we process the data
• Applicable legal, regulatory or contractual requirements

Automated Decision-Making

We do not use automated decision-making or profiling in a way that produces legal effects or similarly significantly affects you.

Data Protection Officer

Given the nature and scale of our data processing activities, we have not appointed a dedicated Data Protection Officer. For any privacy-related enquiries, please contact us at [email protected].

Lodging a Complaint

If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with a supervisory authority. For visitors from the EEA, this would be the data protection authority in your country of residence. For UK visitors, you may contact the Information Commissioner's Office (ICO).

Exercising Your Rights

To exercise any of the rights described above, please contact us at [email protected]. We will respond to your request within one month of receipt. In certain cases, we may need to verify your identity before processing your request.